Returns & Exchanges
At OGLmove, we want you to love your sustainable essentials, which is why we offer a 30-day return window from the date of delivery for most items in their original condition. Please ensure all tags are attached and garments are unworn to qualify for a full refund or exchange.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Ship the Package
Securely pack your items in their original eco-friendly packaging and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing